Until further notice, I don’t normally do home visits outside of the areas mentioned above. Exceptions are possible for a surcharge starting from CHF 50 per session. These surcharges will depend on my travelling distance. They won’t be low, I’m sorry. Examples: CHF 50 is for Oerlikon, CHF 100 for Altstetten and Kreis 1, CHF 150 for Enge and Manegg. If you live further away, drop me an email with your address to check the price.

Yes, I am fully certified to lead obligatory courses in the Canton of Zürich. When our training goals are reached, I will issue a certificate in your name.

Yes, I lead obligatory theory courses for new dog owners in English; and I also do examination. To check the details and book your slot, visit this page.

Yes. Dogs from the same household or dogs of your family and friends are welcome to join. We can discuss their communication and work on improving their relationship.

Please, remember: if you have two dogs, and both need to go through compulsory training in the Canton of Zürich, we have to complete a necessary amount of session with each of them.

Yes. All family members and other people who regularly have contact with your dog are welcome to join us.

We will need a leash, collar or harness. Sometimes we may need a long leash (5 meters or longer, not a flexi leash). If anything else is needed, I will inform you prior to our session.

This is one of the hardest questions because it depends on many factors. Usually I make an estimation about that on our first online call, we may correct it on our first lesson or later.

Every dog has their individual character, inborn predispositions and physical peculiarities. Every human needs their own time to process things and adjust to a new routine. Once we’ve started working together, new problems may arise or we notice already existing issues that seemed to be not as important before.

I expect you to trust the process. Believe me, my goal is to help you as effective as I can.

We meet each other and decide whether we want to work together.

I will ask you about your dog and your expectations from the training. It is also important for me to tell you how I work and what difficulties may arise on our way so that I’m sure we understand each other and you’re ready to make a change.

Yes! You can easily do it online by following the link in the confirmation email you received after scheduling. I ask you to cancel or reschedule our Private lessons (online and offline) at least 24 hours before the start. Otherwise I will have to charge it.

P.S. I’m also a human, and I understand that you can wake up with a terrible headache or your dog may unexpectedly get sick. If this is an urgent and unexpected issue, please inform me ASAP, and we will reschedule the lesson with no charges.

P.S.S. Group Courses (like Theory Course for new dog owners and a Theory Exam) have specific cancellation policy. Learn more here.

Yes, I understand that life can be unpredictable. If you need a refund, please inform me about it. Since I use an online banking system, I always have to deduct 5% of the purchase value from the refund amount to compensate for the processing fee.

Refund is possible only for the lessons that haven’t been used (taken). Please bear in mind that all the lessons that were missed (scheduled and not canceled/rescheduled 24 hours in advance) are considered as used.

If you need to request a refund for the lesson package, make sure to claim it before the certificate expires; otherwise, all the lessons included will be considered as used. You can check the expiration date in your email confirmation.

Refund for an Intensive Training Program is calculated based on how many days have passed from the start of your package, plus on how many sessions have been used. Contact me for more information.

Refund for Group Courses (like Theory Corse and Theory Exam) is possible with respect to the specific cancellation policy, learn more here.

Lessons can take place in English, Standard German and Russian. I am sorry, I do not speak Swiss German (yet).

German is not my mother tongue so I will be making some grammar mistakes. I haven’t met people who had a problem with my German but I still think that I have to let you know in advance in case it’s a crucial thing for you.

My name often looks confusing for German-speakers. The first letter “J” sounds the same way it does in the following English words: juice, jelly, jam, joy.